1. Introduction

Welcome to Orion Speed Boat Tours (“we”, “our”, “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website, contact us, or book a tour with us.

By using our website or submitting your information, you agree to this Privacy Policy.

2. Company Information

Orion Speed Boat Tours
Kotor, Montenegro

📧 Email: info@orionspeedboat.com
📱 WhatsApp: +382 68 078 007

Payments and financial transactions are processed through our partner company:

DOO Bonaca Travel
Montenegro

3. Information We Collect

We may collect personal data that you voluntarily provide when you:

• fill out a booking or contact form
• contact us via email, WhatsApp or phone
• make a reservation for a tour

This information may include:

• Full name
• Email address
• Phone number / WhatsApp
• Tour details (date, time, number of guests, selected tour)
• Any additional message or request you provide

We may also automatically collect certain technical data:

• IP address
• Device type
• Browser type
• Pages visited on our website
• Date and time of access

4. How We Use Your Data

We use your personal data to:

• respond to your inquiries
• process and confirm your booking
• communicate with you before and after your tour
• send booking details and updates
• provide customer support
• improve our website and services
• comply with legal and accounting obligations

We do not use your data for spam and we do not sell your personal information.

5. Payment Processing

If you choose to pay online, payments are securely processed by third-party providers such as:

• Stripe
• bank payment gateway

All payments are handled through DOO Bonaca Travel as the official payment processor.

We do not store or have access to your card details.

6. Sharing Your Data

We only share your personal data when necessary, including:

• with payment processors for secure transactions
• with operational partners involved in delivering your tour
• with service providers (e.g. website hosting, analytics tools)
• when required by law or competent authorities

We do not sell or rent your personal data.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• ensure proper website functionality
• understand how visitors use our website
• improve performance and user experience

You can disable cookies at any time through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary for:

• booking and service delivery
• legal, tax and accounting obligations
• resolving disputes and customer support

9. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

• access your personal data
• correct inaccurate data
• request deletion of your data
• restrict or object to processing
• withdraw your consent at any time

To exercise your rights, contact us at:
📧 info@orionspeedboat.com

10. Data Security

We apply appropriate technical and organizational measures to protect your personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure.

11. Children’s Privacy

Our services are not intended for children under 18 without parental supervision.

We do not knowingly collect personal data from children.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated date.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us:

Orion Speed Boat Tours
Kotor, Montenegro

📧 info@orionspeedboat.com
📱 +382 68 078 007

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